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In this category, you will find answers to questions we think you might have while looking for a great gataway!

How much should I pay extra to bring my child(ren)?I don't know you guys are these prices can be trustedWhy are there reservation feesWhat costs will be addedWhen and how can I use Pay later?What time can I check in or outHow does Pay later workHow long is my discount code validCan I use a package for more than one personHow can I see if a room upgrade is availableCan I also pay on arrival at the hotel?Can I also change my e-mail address in your system?Can anyone else come along other than the person I booked withCan my child joinIs it necessary to take out cancellation insuranceHow are the packages structuredAre dogs allowed in hotels?I want to unsubscribeWhere to find hotel facilitiesHow can I unsubscribe from the newsletter?I cannot select the desired date at a hotel, now what?How much does parking at the hotel cost and can I book for it?I only want to pay at the hotel, is that possible?Can I book several rooms in one reservation?How much should I pay extra for a third person in the room?What does obvb meanWhy are some days more expensiveI have dietary requirements how do I pass them onWhat about ParkingCan I also visit a hotel on my own?What is city tax, city/tourist tax?Can I extend my stay?I see different prices when searching how is that possibleOn the date I want to go, I see no price listed how can that be?How can I communicate my allergies and dietary requirements?What time can I check in and out?How to book extrasCan I book 2 or more arrangements at the same timeHow is the value of the arrangements structured?Is it possible to pass on what type of bed I want?When is the hotel I want to book available?Can I also choose a room that is not on the website?Why is the price for the date I want to book more expensiveWhere to find the conditionsCan my pet come alongYou no longer have availability but the hotel does how about thatCan I also book for someone elseCan I give my code to someone elseWhat do I have to pay on arrival at the hotel?I want to stay longerDo you also have packages for singlesWhat is the significance of the number of stars for an accommodation?Can I be on a reserve listWhere can I find all your affiliated hotels?What are the current Corona measures at hotels and facilities?Can I ask the hotel for extras that are not on the website?What are the current Corona measures at hotels and facilities in the Netherlands?do you also have gift cardsWhere can I buy a ViaLuxury gift card?What is a ViaLuxury gift card?Where can I use a ViaLuxury gift card?If my gift card value is higher than the booking I place, do I retain the residual value? Can I exchange my ViaLuxury gift card for cash?

How is the value of the arrangements structured?

ViaLuxury offers hundreds of hotel packages. These are all different and can consist of 1, 2 or 3 nights, supplemented with, for example, breakfast, dinner, bicycle rental, free use of wellness facilities and even more options to make your stay as complete as possible. The composition of these extras’s is determined in consultation with the hotel. The benefit is based on averages over a whole year. Your benefit may therefore differ from that average during high and low season. Sometimes your benefit will be many times more than indicated on ViaLuxury and other times slightly less. This depends on the pricing of the hotel in question during the season.