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In this category, you will find answers to questions we think you might have while looking for a great gataway!
Can I also pay on arrival at the hotel?How are the packages structuredCan I use a package for more than one personWhat time can I check in or outCan I also change my e-mail address in your system?How long is my discount code validCan anyone else come along other than the person I booked withWhen and how can I use Pay later?I don't know you guys are these prices can be trustedCan my child joinHow does Pay later workHow much should I pay extra to bring my child(ren)?How can I see if a room upgrade is availableWhy are there reservation feesIs it necessary to take out cancellation insuranceWhat costs will be addedAre dogs allowed in hotels?I cannot select the desired date at a hotel, now what?I want to unsubscribeI only want to pay at the hotel, is that possible?How can I unsubscribe from the newsletter?How much does parking at the hotel cost and can I book for it?Where to find hotel facilitiesI have dietary requirements how do I pass them onWhat does obvb meanCan I book several rooms in one reservation?Why are some days more expensiveHow much should I pay extra for a third person in the room?What is city tax, city/tourist tax?What time can I check in and out?On the date I want to go, I see no price listed how can that be?I see different prices when searching how is that possibleCan I extend my stay?How can I communicate my allergies and dietary requirements?How to book extrasWhat about ParkingHow does ViaLuxury determine the rating of an accommodation?Can I also visit a hotel on my own?You no longer have availability but the hotel does how about thatCan I also book for someone elseWhere to find the conditionsCan my pet come alongCan I also choose a room that is not on the website?Can I book 2 or more arrangements at the same timeWhy is the price for the date I want to book more expensiveHow is the value of the arrangements structured?Can I give my code to someone elseIs it possible to pass on what type of bed I want?When is the hotel I want to book available?What do I have to pay on arrival at the hotel?I want to stay longerDo you also have packages for singlesWhat is the significance of the number of stars for an accommodation?Where can I find all your affiliated hotels?Can I be on a reserve listCan I ask the hotel for extras that are not on the website?What are the current Corona measures at hotels and facilities in the Netherlands?do you also have gift cardsWhere can I buy a ViaLuxury gift card?What is a ViaLuxury gift card?Where can I use a ViaLuxury gift card?If my gift card value is higher than the booking I place, do I retain the residual value? Can I exchange my ViaLuxury gift card for cash?
Can my pet come along
This differs per package, under the heading facilities you will always find the conditions for this.