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In this category, you will find answers to questions we think you might have while looking for a great gataway!

How much should I pay extra to bring my child(ren)?I don't know you guys are these prices can be trustedWhy are there reservation feesWhat costs will be addedWhen and how can I use Pay later?What time can I check in or outHow does Pay later workHow long is my discount code validCan I use a package for more than one personHow can I see if a room upgrade is availableCan I also pay on arrival at the hotel?Can I also change my e-mail address in your system?Can anyone else come along other than the person I booked withCan my child joinIs it necessary to take out cancellation insuranceHow are the packages structuredAre dogs allowed in hotels?I want to unsubscribeWhere to find hotel facilitiesHow can I unsubscribe from the newsletter?I cannot select the desired date at a hotel, now what?How much does parking at the hotel cost and can I book for it?I only want to pay at the hotel, is that possible?Can I book several rooms in one reservation?How much should I pay extra for a third person in the room?What does obvb meanWhy are some days more expensiveI have dietary requirements how do I pass them onWhat about ParkingCan I also visit a hotel on my own?What is city tax, city/tourist tax?Can I extend my stay?I see different prices when searching how is that possibleOn the date I want to go, I see no price listed how can that be?How can I communicate my allergies and dietary requirements?What time can I check in and out?How to book extrasCan I book 2 or more arrangements at the same timeHow is the value of the arrangements structured?Is it possible to pass on what type of bed I want?When is the hotel I want to book available?Can I also choose a room that is not on the website?Why is the price for the date I want to book more expensiveWhere to find the conditionsCan my pet come alongYou no longer have availability but the hotel does how about thatCan I also book for someone elseCan I give my code to someone elseWhat do I have to pay on arrival at the hotel?I want to stay longerDo you also have packages for singlesWhat is the significance of the number of stars for an accommodation?Can I be on a reserve listWhere can I find all your affiliated hotels?What are the current Corona measures at hotels and facilities?Can I ask the hotel for extras that are not on the website?What are the current Corona measures at hotels and facilities in the Netherlands?do you also have gift cardsWhere can I buy a ViaLuxury gift card?What is a ViaLuxury gift card?Where can I use a ViaLuxury gift card?If my gift card value is higher than the booking I place, do I retain the residual value? Can I exchange my ViaLuxury gift card for cash?

Is it necessary to take out cancellation insurance

You take out insurance to cover a risk. With us, you have a very generous cancellation period so the risk is limited to 1 to 1.5 days. It is up to you to assess whether you want to bear this risk or cover it with cancellation insurance.

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Sickness and other force majeure are no reason to cancel outside the cancellation period.