Always the best deal
Easy cancellation
Extensive range of hotel experiences

In this category, you will find answers to questions we think you might have while looking for a great gataway!

I don't know you guys are these prices can be trustedHow are the packages structuredWhen and how can I use Pay later?Is it necessary to take out cancellation insuranceHow does Pay later workCan I also change my e-mail address in your system?How long is my discount code validWhat time can I check in or outWhat costs will be addedWhy are there reservation feesCan anyone else come along other than the person I booked withCan my child joinHow can I see if a room upgrade is availableHow much should I pay extra to bring my child(ren)?Can I use a package for more than one personCan I also pay on arrival at the hotel?Are dogs allowed in hotels?How much does parking at the hotel cost and can I book for it?I only want to pay at the hotel, is that possible?How can I unsubscribe from the newsletter?I want to unsubscribeWhere to find hotel facilitiesI cannot select the desired date at a hotel, now what?Why are some days more expensiveCan I book several rooms in one reservation?How much should I pay extra for a third person in the room?I have dietary requirements how do I pass them onWhat does obvb meanI see different prices when searching how is that possibleWhat about ParkingWhat is city tax, city/tourist tax?Can I extend my stay?How to book extrasCan I also visit a hotel on my own?What time can I check in and out?How can I communicate my allergies and dietary requirements?On the date I want to go, I see no price listed how can that be?Can I also book for someone elseCan my pet come alongWhere to find the conditionsYou no longer have availability but the hotel does how about thatCan I book 2 or more arrangements at the same timeCan I give my code to someone elseHow is the value of the arrangements structured?When is the hotel I want to book available?Why is the price for the date I want to book more expensiveCan I also choose a room that is not on the website?Is it possible to pass on what type of bed I want?What is the significance of the number of stars for an accommodation?What do I have to pay on arrival at the hotel?Do you also have packages for singlesI want to stay longerWhere can I find all your affiliated hotels?Can I be on a reserve listWhat are the current Corona measures at hotels and facilities?Can I ask the hotel for extras that are not on the website?What are the current Corona measures at hotels and facilities in the Netherlands?do you also have gift cardsWhere can I buy a ViaLuxury gift card?What is a ViaLuxury gift card?Where can I use a ViaLuxury gift card?If my gift card value is higher than the booking I place, do I retain the residual value? Can I exchange my ViaLuxury gift card for cash?

How much should I pay extra to bring my child(ren)?

Our packages are always based on 2 adults. However, we can inform you that at most hotels children up to 11 years stay for free. Many hotels can place an extra bed or baby cot on request. The surcharge for this varies per hotel.

In order to know the exact price and possibilities, it is best to contact the hotel in question. You can then indicate in the comments field during booking that you would like an extra (baby) bed. You can pay any extra charge on arrival at the hotel.

Any other arrangements may be subject to a surcharge.

For other packages, you can add a child up to a certain age in the optional options after selecting the room. In those cases, you will charge the additional cost directly when booking.

The package price will not be adjusted for a booking consisting of 1 adult and 1 child.

It is also possible to book multiple arrangements at the same time, in the 2nd step of the booking process you can add up to 7 additional rooms.