Always the best deal
Easy cancellation
Extensive range of hotel experiences

Search

StaysActionsSearchBooksOver ViaLuxuryInformation securityGeneral

In this category, you will find answers to questions we think you might have while looking for a great gataway!

Can I also pay on arrival at the hotel?How are the packages structuredCan I use a package for more than one personWhat time can I check in or outCan I also change my e-mail address in your system?How long is my discount code validCan anyone else come along other than the person I booked withWhen and how can I use Pay later?I don't know you guys are these prices can be trustedCan my child joinHow does Pay later workHow much should I pay extra to bring my child(ren)?How can I see if a room upgrade is availableWhy are there reservation feesIs it necessary to take out cancellation insuranceWhat costs will be addedAre dogs allowed in hotels?I cannot select the desired date at a hotel, now what?I want to unsubscribeI only want to pay at the hotel, is that possible?How can I unsubscribe from the newsletter?How much does parking at the hotel cost and can I book for it?Where to find hotel facilitiesI have dietary requirements how do I pass them onWhat does obvb meanCan I book several rooms in one reservation?Why are some days more expensiveHow much should I pay extra for a third person in the room?What is city tax, city/tourist tax?What time can I check in and out?On the date I want to go, I see no price listed how can that be?I see different prices when searching how is that possibleCan I extend my stay?How can I communicate my allergies and dietary requirements?How to book extrasWhat about ParkingHow does ViaLuxury determine the rating of an accommodation?Can I also visit a hotel on my own?You no longer have availability but the hotel does how about thatCan I also book for someone elseWhere to find the conditionsCan my pet come alongCan I also choose a room that is not on the website?Can I book 2 or more arrangements at the same timeWhy is the price for the date I want to book more expensiveHow is the value of the arrangements structured?Can I give my code to someone elseIs it possible to pass on what type of bed I want?When is the hotel I want to book available?What do I have to pay on arrival at the hotel?I want to stay longerDo you also have packages for singlesWhat is the significance of the number of stars for an accommodation?Where can I find all your affiliated hotels?Can I be on a reserve listCan I ask the hotel for extras that are not on the website?What are the current Corona measures at hotels and facilities in the Netherlands?do you also have gift cardsWhere can I buy a ViaLuxury gift card?What is a ViaLuxury gift card?Where can I use a ViaLuxury gift card?If my gift card value is higher than the booking I place, do I retain the residual value? Can I exchange my ViaLuxury gift card for cash?

How much should I pay extra to bring my child(ren)?

Our packages are always based on 2 adults. However, we can inform you that at most hotels children up to 11 years stay for free. Many hotels can place an extra bed or baby cot on request. The surcharge for this varies per hotel.

In order to know the exact price and possibilities, it is best to contact the hotel in question. You can then indicate in the comments field during booking that you would like an extra (baby) bed. You can pay any extra charge on arrival at the hotel.

Any other arrangements may be subject to a surcharge.

For other packages, you can add a child up to a certain age in the optional options after selecting the room. In those cases, you will charge the additional cost directly when booking.

The package price will not be adjusted for a booking consisting of 1 adult and 1 child.

It is also possible to book multiple arrangements at the same time, in the 2nd step of the booking process you can add up to 7 additional rooms.